Jeremy
Erie Phillips
San Francisco, CA 94103
Profile
Linux Systems Administrator/Engineer with recent focus on
monitoring, automation and tool creation.
Customer interaction skills are a strongpoint and are built on
experiences with both technical and non-technical audiences. Overall, I’m happy to engage in a
technical environment where my ability to grasp new concepts is exercised and
my current scope of knowledge is tested.
Operating
Systems
Linux 2.4-2.6(RHEL, Debian, Suse), Windows NT-2003 Server, Mac OS 7-10.6, Cisco IOS/CatOS
Programming Languages
PERL, Bash, PHP, Expect
Software
Apache, Bind, Cacti, Cfengine, Cpanel, ISC DHCP, ISPConfig, iptables, JBoss, Kickstart, Monit, Munin, MySQL, Nagios,
Nmap, Oracle 9i /11i, Postfix, PostgresSQL,
Puppet, SenSage, Sendmail, Snort,
Squid, Sylog-NG, Tomcat, Tripwire, VMWare ESXi
Recent Experience
Senior Technical Support Engineer
Team lead for department that provides high-level
support and services to global customers and partners for a SIEM/Clustered Data
Warehouse product.
·
Developed multiple tools and scripts, in multiple languages and
environments to increase operational efficiency
·
Owned several of our largest customers as an MSP
·
Personally responsible for retaining $200K+ of revenue by
resolving long-standing issues
·
Team lead for procedures, processes, methodology and best
practices
Co-Founder
Co-founded an LLC, Go
Open, focused on developing real-world open source solutions for low
capital businesses.
● Handled incident responses for
security breaches
● Hardware/software migrations for
customers needing assistance with horizontal/vertical scalability
● Implemented DNS, HTTP, e-Mail and
firewall solutions on a regular basis
Linux System Administrator
Lead admin
for Linux servers in a heterogeneous environment. Routine Windows and network administration in addition to
managing projects across multiple platforms.
● Designed
and implemented enterprise wide IDS solution using Snort
● Converted
Windows DNS/DHCP to ISC BIND & DHCP
● Designed
and implemented a spam solution using SpamAssassin
and Sendmail to integrate with Microsoft Exchange
● Implemented
system monitoring for production servers using Nagios
● Migrated systems
from RedHat 8/Suse to RedHat
AS 3 on new Dell hardware
● Designed
and implemented a Squid proxy solution for Internet usage
authentication/authorization and enforcing company Internet usage polices
Certifications
●
RedHat Certified
Engineer (RHCE) # 803003806309715
● Linux+
● Network+
● A+
● Inet+
Education
● Orangeburg-Calhoun
Technical College 1998-1999
● University
of Phoenix 2005-2006
References
Available upon request